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A faith-rooted, trauma-informed nonprofit developing and managing affordable housing where people can experience safety, dignity, accountability, belonging, and a pathway toward stability. Creating "Housing that Heals" What We Do What We Do Cornerstone Property Management is a Southeast Tennessee 501(c)(3) organization building a new standard for affordable housing in the Tennessee Tri-State region and beyond. We unite sound property operations with resident education, voluntary supports, faith and community partnerships, and healthy-building design—so housing becomes more than shelter; it becomes a stable foundation for a person’s next chapter. ONE ORGANIZATION • ONE INTEGRATED MODEL Affordable Housing Development & Management — Developing and operating affordable communities, including adaptive reuse, through strong compliance, stewardship, community-centered design, and daily operational excellence. Leasing with Care, Housing with Purpose (LCHP) — Cornerstone’s flagship training and renter-education framework. Property teams learn empathy, clarity, de-escalation, consistency, and trauma-informed practice; residents gain practical tools for understanding the lease, finances, neighbor relationships, and long-term housing stability. Healthy Homes & Resident Voice — WELL Building Standard principles and the Social Determinants of Health inform healthier spaces and operations. Surveys, resident councils, and other feedback channels help residents influence community life and services. Tools & Doors — “Tools” are voluntary supports that help residents remove barriers; “Doors” are resident-chosen opportunities and goals. Services are offered in partnership and are never a condition of tenancy or housing assistance. Shared Freedom — An 18-month, faith-based partnership connecting residents who choose to participate with trained Church Allies and community partners. Together they pursue one or two resident-selected next-chapter goals through mutuality, encouragement, practical help, and co-powerment. The Cornerstone Experience — Clear expectations begin at application and move-in, followed by education, responsive management, community connection, and access to voluntary supports. The aim is fewer avoidable evictions, stronger resident stability, healthier landlord-resident relationships, and measurable well-being. Mission & Vision OUR MISSION Cornerstone Property Management provides housing that heals. We manage and develop residential communities using trauma-informed practices, faith-based partnerships, and wraparound supports that honor the whole person — mind, body, and spirit. Through education, empathy, and excellence in operations, we create spaces where residents experience safety, dignity, and belonging. OUR VISION Communities where people are not merely housed, but restored, supported, and empowered to thrive. The Problem THE PROBLEM WE ARE SOLVING Too many people face more than a shortage of affordable housing. They also face barriers to finding a home, staying housed, and being treated with dignity once they move in. When housing decisions are made without listening to residents, the place meant to provide stability can become another source of stress. Cornerstone exists to help close that gap. We are building a housing approach shaped by resident voices, compassionate property management, and practical support. Our goal is Housing that Heals: homes where people feel safe, respected, and equipped to move toward the future they want. Faith Foundation OUR FAITH FOUNDATION Cornerstone is rooted in the Christian conviction that every person bears God-given dignity and should be met with truth, compassion, stewardship, and hope. Our faith shapes how we serve; it is never used to pressure residents or determine access to housing. We welcome people of every faith and no faith. Through churches and aligned partners, we create voluntary relationships that support restoration of the whole person—mind, body, and spirit. OUR VALUES OUR VALUES Empathy We approach every resident with compassion, acknowledging the impact of trauma on their well-being. Accountability We foster mutual respect and responsibility, encouraging stable and thriving communities. Innovation We employ cutting-edge programs to address the complex challenges of affordable housing. Equity We are committed to providing fair and accessible housing opportunities for all. Collaboration We believe in the power of partnerships to elevate resident voices and create a robust support network. Our Goals OUR GOALS Cornerstone’s goal is to expand access to affordable housing and manage homes with care, consistency, and accountability. We are building a trauma-informed approach that listens to residents, supports housing stability, and helps people feel safe and respected where they live. Through strong partnerships, we hope to create more opportunities for people and communities to thrive. CORE SERVICES Through trauma-informed practices, faith-based partnerships, and a resident-centered philosophy, Cornerstone Property Management is not just managing housing—it is transforming lives and strengthening communities. Core Services Leasing with Care, Housing with Purpose (LCHP) Program This flagship program combines two essential components to support both property managers and residents: Facilitation for Property Managers: Trauma-informed care training to recognize and address signs of trauma. Strategies for fostering trust-based relationships with tenants. Tools for proactive communication and de-escalation to prevent evictions. Guidance on implementing fair and empathetic management practices. Renter Education for Residents: Workshops and resources to help residents understand lease agreements. Financial literacy programs to promote stability and prevent arrears. Education on fostering positive relationships within the community. Supportive resources to navigate challenges such as job loss or family crises. Trauma-Informed Property Management Services Cornerstone’s management practices are uniquely designed to: Address the root causes of tenant instability, including unaddressed trauma and economic hardship. Reduce tenant turnover through personalized support and empathetic engagement. Streamline conflict resolution with communication strategies rooted in understanding and care. Resident Support Programs Collaborating with local organizations, Cornerstone connects residents to: Counseling and mental health services. Job training and employment support. Community-building activities to foster mutual accountability and trust. Emergency assistance programs for unexpected financial crises. Tenant Advocacy Services under 24 CFR § 982.555(e)(3) Faith-Based Partnership Initiatives Through the Shared Freedom Program, Cornerstone partners with faith-based organizations to: Amplify resident voices and advocate for their needs. Provide spiritual and emotional support as part of a holistic care model. Organize community events to strengthen ties among residents and staff. Data-Driven Solutions and Impact Assessment Cornerstone employs innovative technologies to: Monitor and evaluate the success of trauma-informed interventions. Track metrics such as reduced eviction rates, increased housing stability, and improved resident satisfaction. Adapt services based on real-time data and feedback to ensure continuous improvement. CONTACT US

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Cornerstone Property Management is committed to ensuring accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. ACCESSIBILITY STATEMENT This statement was last updated on [enter relevant date]. Cornerstone Property Management is dedicated to making our website accessible to everyone, including people with disabilities. What web accessibility is An accessible website ensures that all users, including those with disabilities, can perceive, understand, navigate, and interact with the site. This is achieved through adherence to web content accessibility guidelines and the use of assistive technologies. Accessibility adjustments on this site We have designed this site in accordance with the WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, ensuring it meets the [A / AA / AAA - select relevant option] level of accessibility. Our website is compatible with assistive technologies, such as screen readers and keyboard navigation. To achieve this, we have implemented the following: Conducted accessibility audits and remediated issues Ensured proper structuring and labeling of content Provided text alternatives for non-text content Ensured color contrast and readability Minimized the use of animations and motion Provided accessible multimedia content Declaration of partial compliance with the standard due to third-party content [only add if relevant] Our commitment to accessibility may be impacted by certain third-party content. In such cases, we declare partial compliance for those specific instances, and we are working diligently to address any accessibility issues. Accessibility arrangements in the organization [only add if relevant] Cornerstone Property Management is dedicated to ensuring physical accessibility in our locations. Our offices and branches are equipped with accessibility features, including but not limited to parking, public transportation access, and facilities for individuals with disabilities. Requests, issues, and suggestions If you encounter any accessibility barriers on our website or require assistance, please contact our accessibility coordinator: [Name of the accessibility coordinator] [Telephone number of the accessibility coordinator] [Email address of the accessibility coordinator] [Additional contact details if relevant / available]

Privacy Policy A legal disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. Privacy Policy - the basics Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. What to include in the Privacy Policy Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. To learn more about this, check out our article “Creating a Privacy Policy ”.

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